PRIVACY POLICY


Last Updated: 24/02/2025


This Privacy Policy ("Policy") is published by LOCALEX VENTURES PRIVATE LIMITED, a company incorporated under the laws of India, having its registered office at:


Vaibhav Industrial Estate, Opposite Oxford Chambers / Tunga Village,
Behind MTNL, Saki Vihar Road, Powai, Mumbai - 400072, Maharashtra, India
Email: [email protected]
Website: https://gamingspay.in


This Policy is issued in compliance with:


  • Information Technology Act, 2000

  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

  • Digital Personal Data Protection Act, 2023



1. GENERAL PROVISIONS


1.1 This Policy is legally binding for all users accessing the Company’s websites, applications, and services (“Company Products”).


1.2 By using the Company Products, users accept and agree to the terms of this Policy.


1.3 The Company processes personal data in full compliance with Indian data protection laws and regulations.



2. PURPOSE OF THE POLICY AND PERSONAL DATA


2.1 The purpose of this Policy is to ensure that Users' personal information is protected from unauthorized access and to define how this information is collected, used, and shared.


2.2 The Company takes all reasonable steps to safeguard User data.


2.3 Categories of data collected:


  • Registration Information: Name, email, pseudonym, IP address, etc.

  • Technical Information: Device info, OS version, mobile network, cookies, IP logs, geolocation, etc.

  • Trade Information: Order history, login credentials, communication.

  • Payment Information: Bank details, e-wallet numbers.

  • Activity Information: Purchases, feedback, interactions.

  • Third-party Data: From integrated platforms or advertisers.

  • Sensitive Data: Only when required by law.

  • Cookies: Used for session management and user experience improvement.



3. PURPOSE OF PERSONAL DATA PROCESSING


The Company processes user data for:


  • Creating and managing accounts

  • Communication and customer support

  • Service improvement

  • Personalizing user experience

  • Marketing and advertising

  • Security, fraud prevention

  • Compliance with legal obligations



4. NOTICES AND ASSURANCES


  • User provides data voluntarily.

  • Use of Company Products implies consent.

  • Users agree to receive communications including promotional content.

  • Company takes technical measures to protect data but cannot guarantee against all risks (e.g. cyberattacks).



5. USER RIGHTS


Users have the right to:


  • Access and view their data

  • Edit, update, or delete their data

  • Withdraw consent

  • Restrict processing

  • Request data copies



6. TRANSFER OF USER INFORMATION


User data may be shared:


  • With employees, affiliates, and service providers (e.g. Google Analytics)

  • With government or legal authorities as required by law

  • With courts under applicable jurisdiction

  • Internationally, acknowledging varying protection standards



7. INFORMATION STORAGE


  • Data is stored in databases that may reside in or outside India.

  • Retention is limited to legal necessity or 5 years maximum.

  • Users may request deletion by emailing [email protected].



8. DISPUTE RESOLUTION


  • Disputes are first handled through a 10-day pre-litigation complaint process.

  • If unresolved, the matter will be settled under applicable Indian laws at the Company’s jurisdiction.



9. CONCLUDING PROVISIONS


  • This Policy is effective upon publication at https://gamingspay.in.

  • Company may update this Policy; continued use implies acceptance.

  • Users are responsible for checking updates.

  • Questions or complaints should be sent to [email protected].

  • In case of translation conflict, the English version prevails.